Help Center

We're Here to Help

Get the support you need to make the most of Linkzly. From quick answers to detailed guides, we've got you covered.

Choose Your Support Channel

Multiple ways to get the help you need

FAQ

Find quick answers to the most common questions about Linkzly features and functionality.

Response time: 24/7
Documentation

Comprehensive guides, tutorials, and API documentation for developers and power users.

Response time: 24/7
Community Forum

Connect with other Linkzly users, share tips, and get help from the community.

Response time: 24/7
Email Support

Send us a detailed message and we'll get back to you with a personalized solution.

Response time: 24-48 hours
Live Chat

Chat with our support team in real-time for immediate assistance with your questions.

Response time: 9 AM - 5 PM EST
Pro+ Only
Phone Support

Direct phone support for Pro+ users with urgent issues or complex technical questions.

Response time: Business Hours

Frequently Asked Questions

Quick answers to common questions

How do I create a custom short link?

You can create custom short links by clicking 'Customize' when creating a new link and entering your preferred short code.

Can I track clicks on my QR codes?

Yes! All QR codes generated through Linkzly automatically track scans just like regular short links, with full analytics.

How do I set up Google Analytics integration?

Go to Settings > Integrations, select Google Analytics, and enter your GA4 measurement ID. Data will sync automatically.

What's included in the free plan?

The free plan includes 100 clicks per month, basic shortening, QR codes, limited analytics, and 1 integration.

How do I add team members to my account?

In your dashboard, go to Team Settings and click 'Invite Member'. Enter their email and select their role permissions.

Can I use my own domain for short links?

Yes! Pro and Business plans support custom domains. Add your domain in Settings > Domains and follow the DNS setup guide.

Helpful Resources

Guides, tutorials, and documentation

Tutorial

Getting Started Guide

Complete walkthrough for new users

Documentation

API Documentation

Technical reference for developers

Tutorial

Integration Guides

Step-by-step setup for popular tools

Video

Video Tutorials

Visual guides for common tasks

Guide

Best Practices

Tips for optimizing your link strategy

Reference

Troubleshooting

Solutions for common issues

Still Need Help?

Can't find what you're looking for? Our support team is ready to help you succeed with Linkzly.

Average response time: 2 hours during business hours